We do not offer refunds or exchange. If you are not sure about the products, please feel free to drop us an enquiry firstname.lastname@example.org and we will be more than happy to answer all your questions.
We apologize if we had sent you a defective /incorrect item. As the product we sell are limited imported from Taiwan and will be double checked before shipped out. Please drop an email at email@example.com with a snapshot of the defective products or incorrect products within 3 days after received parcel and we will get back to you as soon as we can. We will do an exchange to you and return postage fee will be bear by us.